Returns & Exchanges

At Miss Amara, we want you to love your rug, which is why we offer a 30-day risk-free return policy to ensure your new piece perfectly complements your home. If it’s not the right fit, we will arrange a collection and provide a full refund or exchange with no hidden fees.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the item you wish to return or exchange.

2

Pack Your Rug

Carefully roll your rug and secure it in its original packaging or a similar heavy-duty plastic wrap to protect it during transit.

3

Schedule Collection

Choose a convenient pickup date through our portal; our specialized couriers will come directly to your doorstep to collect the item.

4

Receive Your Refund

Once our warehouse team inspects the returned rug, we will process your full refund or ship out your new exchange within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing